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Orders up to £99 are subject to a carriage charge of £5.99 to the UK mainland only.

Orders over £99 will be delivered free of charge to the UK mainland only.

Some items are advertised as free delivery although less than £99, this is only to UK mainland addresses.

If unsure about our delivery costs please give us a ring to check.

You can choose to collect your purchase from the shop.



If our couriers are unable to deliver a parcel because nobody is there to sign for it a maximum of two attempts will be made at the address before the parcel is returned to us at the shop. You will then be contacted and offered the ability to alter your delivery address. A second delivery charge may be passed on, this is at our discretion. If you cancel the order after we have dispatched it we will deduct the cost of the delivery from your refund, to cover the cost implications of the failed delivery/ dispatch attempt.

We can deliver to Northern Ireland, Southern Ireland and the Channel Islands

But the cost of shipping will differ from that advertised.

· Southern Ireland shipping costs £29.99

· Northern Ireland shipping costs £25.99

· Channel Islands shipping costs £34.99

During the checkout process it will ask for your shipping country and add the applicable delivery cost.

If your order exceeds £450 please ring as we may be able to reduce/remove these delivery costs.




Delivery Restrictions


We are unable to offer our delivery service on Cable due to its weight
If you require any cable please phone us on 0117 9425355
and we will get back to you with shipping costs.

Payment

all of our on-line transactions are processed through Secure Hosting,
full terms and conditions can be found on their website.
We do not accept payment over the phone,
we find this helps protect ourselves and our customers.


Time-scale

Delivery will take between 1-5 working days depending on the stock availability.
If delivery is going to take longer than 7 days we will phone you to discuss.
You will be contacted by phone and email within 24 hours to discuss delivery.
If we have to order an item in, because it is not in stock, we will not agree
a delivery date until the item is with us.
We will still contact you within 24 hours but it will just be to let you
know when we will expect the stock to be with us.
If it is a stock item we can set a delivery date immediately.

If you want to check an item is in stock please do so before ordering it.


Excepting the delivery

all deliveries must be signed for and cannot be left with a neighbour.

You have to choose a delivery date when you are in and can except the delivery. We can deliver to you place of work if this is easier.


Breakages and returns

If your item is broken you have 15 days to let us know. We will arrange for the item to be collected and an exchange sent.

You can also choose to have a full refund. This will include the delivery charge you would have been charged. Items are guaranteed for a minimum of 12 months from the date of receipt. If an item is faulty please contact us and we will arrange collection and redelivery. If we cannot re-supply the goods we will give you a full refund. This will include the delivery you would have been charged. If you order an item and cancel it you may still be charged the delivery fee.

Cancellation

If you want to cancel a delivery please do so by email as soon as possible.
If the item has already been dispatched you may still be charged the delivery fee.

If you wish to return an item which has already been delivered it must be in the original packaging and returned to us within 14 days. Please send all returns to us recorded delivery or via a courier.


Summary

The email address for all correspondence is sales@ablectrics.com

We endeavour to reply to all emails within 1 hour.

For any additional queries please feel free to ring on 0117 9425355

Before completing a transaction you will be asked to agree to all the terms and conditions so please make sure you are happy before doing so.

Thanks Ablectrics